/{businessId}/troubleticket/{id}
To update notes/comments of incident in Invgate.
URL
https://nonprod.esb.cloud.lla.com/test/sfdc-ux/sfdc-ux/v1/{businessId}/troubleTicket/{id}
Base Uri Param
| name | type | description | required |
|---|
| businessId | string | Busisness Id. Expected:HN,CO,CR,SV,GT,DO,TT,BB,JM,AG,AI,DM,GD,LC,VC,TC,MS,VG | Y |
| id | string | Incident Number | Y |
| name | type | description | required |
|---|
| client_id | string | Client Id value for Client Id Enforcement policy. Environment Specific Value. Eg: 6f0ed16a7b494d76b2d60e05bc3b3332 | Y |
| client_secret | string | Client secret value for Client Id Enforcement policy. Environment Specific Value, eg: e4CD4D43449846aA9D8Cb9c43fAd324a | Y |
| X-Correlation-ID | string | This is a unique identifier. Could be uuid value, Min 16 Characters Example: 644e1dd7-2a7f-18fb-b8ed-ed78c3F92c2b | Y |
Body Definition
| name | type | description | required |
|---|
| @type | string | Default: NetworkTroubleTicket | Y |
| note[].id | string | worklog id | N |
| note[].text | string | worklog description | N |
| note[].@type | string | Default : Note | N |
| attachment[].id | string | Worklog Id | N |
| attachment[].mimeType | string | Type of attachment | N |
| attachment[].name | string | Name of attachment | N |
| attachment[].content | string | Base64 content of attachment | N |
| attachment[].attachmentType | string | Default WorklogAttachments | N |
| attachment[].@referredType | string | Default Attachment | N |
Sample request
{
"note": [
{
"id":"",
"text":"This is quite important, please approach me as soon as possible",
"@type":"Note"
}
],
"attachment": [
{
"id":"",
"mimeType": "image/png",
"name": "ModemImage.png",
"content": "<base64 content>",
"attachmentType": "WorklogAttachments",
"@referredType": "Attachment"
}
],
"@type":"NetworkTroubleTicket"
}'
Success Response
{
"note":[
{
"id":"",
"text":"This is quite important, please approach me as soon as possible",
"@type":"Note"
}
],
"attachment": [
{
"id":"",
"mimeType": "image/png",
"name": "ModemImage.png",
"content": "<base64 content>",
"attachmentType": "WorklogAttachments",
"@referredType": "Attachment"
}
],
"@type":"NetworkTroubleTicket"
}